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Customer service representative positions often require at least a high school diploma. [4] Representatives often have some experience with office software. [5] First impressions are very important in this job. The moment one begins to communicate with a customer, one is being judged.
Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...
The gamification of customer service environments includes providing elements found in games like rewards and bonus points to customer service representatives as a method of feedback for a job well done. [55] Gamification tools can motivate agents by tapping into their desire for rewards, recognition, achievements, and competition. [56]
Here are 10 of the top-paying jobs for teens that also teach work skills based on highest hourly pay in ascending order, according to Resume Genius: 1. Food Service Managers. Median hourly wage ...
The strike involves AT&T technicians, customer service representatives and others who install, maintain and support AT&T’s residential and business wireline telecommunications network.
AT&T technicians, customer service representatives, and others who install, maintain, and support AT&T’s residential and business wireline telecommunications network in Alabama, Florida, Georgia ...
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