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Users share their issues and solutions for logging in to PayPal app or website. See possible causes, such as security check, captcha, phone verification, and customer service contact.
A user asks for help to access their PayPal account after losing the phone number linked to it. An advisor suggests contacting customer service via phone, email, Facebook or Twitter.
Learn how to manage your devices and browsers in your PayPal account and get email notifications for any new or unusual activity. Find tips for creating a secure password and using 2-step verification.
I now enquire of Paypal what I should do, and ask them to send the answer to my email address. They send an email to my email account, telling me that I should log into my Paypal account to read their answer. I cannot log into my Paypal account which apparently has information about how to log into my Paypal account without an iphone.
Users report a problem with Paypal login in Chrome browser that gets stuck on the captcha screen. See possible solutions, such as clearing extensions, history, or cookies, or changing the tab suspender settings.
Why, whenever I login to PayPal, do I get an e-mail advising 'We noticed a new device login' when I only log in on my own desk-top computer? Also, why does it show middlesbrough mdb uk? [A new device logged in to your PayPal account, xxxx@hotmail - middlesbrough mdb uk - date & time]
To clarify, this is the screen that I get when I try and purchase anything recently over PayPal: I don't want the option to use a one-time code. I just want to be forced to log in with a password instead. Or stated more accurately, I want everyone who attempts to log in using my username to be forced to complete the login with a password only.
Users share their experiences and solutions for getting locked out of their PayPal accounts due to losing their 2FA app. Learn how to chat with PayPal support and provide your account details to remove the authenticator.
Learn how to turn off One Touch feature and other methods to logout on all devices from PayPal account. See the steps, links and tips from PayPal advisors and other users.
A user asks for help with logging in to PayPal after changing their phone number and not updating their profile. Other users and an advisor share solutions, such as contacting customer service by phone or using security questions.