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To contact Etsy’s customer service, select the Contact support button and we can help you with account, shop, or purchasing issues. We’ll connect you with the type of support that’s the best fit for your specific question: chat, phone, or email.
Contacting Etsy. How to Contact Etsy Support. How to Report an Item or Shop. How to Reinstate Your Suspended Account. How to Report Intellectual Property Infringement. Why Was My Notice of Infringement Rejected?
While Etsy doesn’t have a customer service line, you can get in touch with them through their website. They’re available 24/7 by chat, or you can send them a message for a more detailed and specific issue.
How to Contact a Shop. Searching for Items. How to Find the Best Items for You on Etsy. Order Issues & Returns. How to Get Help with An Order. Shopping & Gifting. How to Buy an Etsy Gift Card. Searching for Items. How to Search for Items and Shops on Etsy. After You Purchase. How Do I Change My Shipping Address? Shopping & Gifting.
There are three ways to contact Etsy support, including email, live chat, and a phone callback. Each of the options is available to both buyers and sellers, but not at all times. The options will vary depending on the time of day and what problem you’ve indicated you need help with.
You can also send a message to Etsy Support to notify that group of a problem on the site. Here’s how: While logged in to your Etsy account, click the Help link that appears along the top of any Etsy page.
Here are some additional tips to help you contact Etsy customer support effectively: Check your email address and phone number on your Etsy account to ensure they’re accurate. Take screenshots of any errors or issues you encounter. This can help customer support understand the problem.
Are you looking for a way to contact Etsy customer support? Please use these links here! Etsy's Handbook article about how to contact support. A list of common issues to get help with. Chat Support. How to open a case. Request a callback. Email Support
How to Contact Etsy Support. How to Report an Item or Shop. How to Reinstate Your Suspended Account. Keep Commerce Human.
Here’s how it works: 1. Reach out to the seller. Send a message to your seller from the ‘Help with order’ page if there’s an issue. Sellers know their business best—by reaching out to them first they can try to resolve the issue before Etsy steps in. 2. Open a case for Etsy to review.