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Nelnet provides customer service for your Federal Direct Loan Program and Federal Family Education Loan (FFEL) Program loans that are owned by the U.S. Department of Education. Looking for your federal student loans from an account number that begins with E ?
New or Transferred Borrowers. Connect to your personal loan information by registering for online access. Trouble Logging In?
Federal Student Aid (FSA) is your federal loan provider. FSA uses servicers (private companies) like Nelnet to manage billing, questions, and payments, and to help you enroll in the best repayment plan for you.
Nelnet currently serves millions of federal student loan customers, helping them find payment options that lead to successful repayment. Nelnet is also responsible for timely, accurate application and claims processing for borrowers seeking loan discharge based on total and permanent disability.
Federal Student Loan Servicing.
Federal Student Loan Services. Our flexible solutions proudly deliver exceptional service to the Department of Education and its customers. If you’re a borrower looking for help with your federal student loan (s) serviced by Nelnet, please visit Studentaid.gov.
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Nelnet (National Education Loan Network) makes educational dreams possible through origination, funding, and servicing of student loans including Stafford, PLUS, private, and student consolidation loans.
Nelnet currently serves millions of federal student loan customers, helping them find payment options that lead to successful repayment. Nelnet is also responsible for timely, accurate application and claims processing for borrowers seeking loan discharge based on total and permanent disability.
Nelnet Bank offers private student loans and student loan refinancing up to $125,000 for undergraduate loans and $500,000 for graduate loans.