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Pearson Education, known since 2011 as simply Pearson, is the educational publishing and services subsidiary of the international corporation Pearson plc. The subsidiary was formed in 1998, when Pearson plc acquired Simon & Schuster 's educational business and combined it with Pearson's existing education company Addison-Wesley Longman . [1]
Pearson plc is a multinational corporation, headquartered in the UK, focused on educational publishing and services.. Originating in 1844 and named S Pearson and Son by Samuel Pearson in 1856, what began as a small local civil engineering business in Yorkshire grew between 1880 to 1927 into a massive diversified international conglomerate under the subsequent leadership of Samuel's grandson ...
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They may work in an office with a call center or in retail. [1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
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