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Computer reservation systems, or central reservation systems ( CRS ), are computerized systems used to store and retrieve information and conduct transactions related to air travel, hotels, car rental, or other activities. Originally designed and operated by airlines, CRSs were later extended for use by travel agencies, and global distribution ...
They may work in an office with a call center or in retail. [ 1][ 2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [ 3]
General sales agent. A general sales agent is a sales agent for an airline company who is authorized to sell travel tickets and assist the public with travel-related needs. [1] [2] [3] Its duties also include performing tasks that aid in the company's achievement of its sales objectives. [4]
Frequent-flyer program. A frequent-flyer programme ( FFP) is a loyalty program offered by an airline . Many airlines have frequent-flyer programmes designed to encourage airline customers enrolled in the programme to accumulate points (also called miles, kilometers, or segments) which may then be redeemed for air travel or other rewards.
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Kemper doesn't have a job, but he does like to stack things up and knock them down. He knows his letters, but can't read -- certainly not credit card solicitations. But he gets them nonetheless. A ...
Delta Air Lines on August 18, 2021, announced that it would also resume service at the airport through its regional franchise Delta Connection with 75 seats. [31] American Airlines announced on August 28, 2021, that it would resume service to Philadelphia in November, with flights operated by regional franchise American Eagle. [32]
Smartwings, a.s. (formerly Travel Service, a.s.) [ 2] is a Czech airline with its head office on the property of Václav Havel Airport Prague in Ruzyně, 6th district, Prague. [ 4] It is the biggest airline in the Czech Republic, and it operates scheduled and chartered flights, mainly to leisure destinations. The airline also wet and dry leases ...