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  2. Find Answers - Kohl's

    cs.kohls.com/app/answers/help_topic/c/27

    Use the “Ask Us” button on this page to chat with an associate 24 hours a day, 7 days a week regarding your Kohls Card or Kohls.com questions. We do not offer an option to email an associate. Can’t chat with us? For Kohls.com or order questions, call 855-564-5705. For Kohl's Card or payment questions, call 855-564-5748

  3. Kohls.com Returns

    cs.kohls.com/app/answers/detail/a_id/112/~/kohls.com-returns

    Only items purchased on Kohls.com can be returned via mail. Any items purchased from a Kohls store location can be returned to any store location. If there was an issue with your order, such as missing, damaged or wrong items received, you can use the chat feature at the bottom of this page or call Kohls Customer Service at 855-564-5705.

  4. Kohl's Card Payment Options

    cs.kohls.com/app/answers/detail/a_id/229

    Make your check payable to Kohls Payment Center and mail it to: Kohls P.O. Box 60043 City of Industry, CA 91716. OR. Kohls P.O. Box 1456 Charlotte, NC 28201. Pay in a Kohls store. You can make a payment at the store using a check, cash, debit card or money order.

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  6. Logging Into My Kohl’s Card

    cs.kohls.com/app/answers/detail/a_id/3779

    Click “Forgot username?” on the My Kohls Card login page. Enter your 12-digit card number from a Kohls Card. Please note: your account number from your statement will not work. Enter your last name as it appears on the Kohls Card. Enter your date of birth following the format shown (example: 01/01/1970). Enter your ZIP/Postal code.

  7. Buy Online, Free Store Pickup - Kohl's

    cs.kohls.com/app/answers/detail/a_id/1169

    Orders not picked up within 7 days of the original purchase date will automatically be refunded and inventory will be placed back into inventory. Any Kohls Cash or Rewards that have been applied, will have the value returned. In-Store Pickup hours vary by location. Find yours on the Kohls Store Reopenings and Shopping.

  8. Managing Your Kohl’s Card

    cs.kohls.com/app/answers/detail/a_id/3784

    When processing your request, Kohls may obtain information from your credit bureau to help decide your request. Note: Inquiries to the credit bureau may vary, depending upon your credit history and other determining factors and may impact your credit score regardless of approval. Activate Your New Kohls Card. Click the Menu icon.

  9. Returning a Kohls.com Purchase

    cs.kohls.com/app/answers/detail/a_id/860

    Kohl's Certified Partner products can be returned to a Kohl's store with the original packing slip from your order. Repackage the product and tape the return label securely. To report suspicious marketplace activity, please reach out to Kohls Customer Service at 855-564-5705 or use the “Ask Us” button on Kohls Customer Service page to ...

  10. Manage Your Kohl’s Card Account

    cs.kohls.com/app/answers/detail/a_id/1297

    Kohl's Card Payment Options ; Click here for your balance or to make a free online payment at My Kohl's Card! Contact Us ; Making Payments on My Kohls Card ; Kohl's Card Payments - Debit/Credit Cards

  11. Find Answers - Kohl's

    cs.kohls.com/app/answers/help_topic/c/17

    Have a Kohl's Card but unsure of the card type? Call 1-800-564-5740 for assistance. Kohl's Card (12 ...