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After backing up my Quicken file, I just decided to leave my existing Amazon card account alone, and just ADD another account. Ctrl-A > Add Acct > in search field I entered "Amazon.com Store Card - Synchrony" & VOILA! It searched for my accounts & offered me the option to LINK TO EXISTING ACCT. Result is NO new account was created & my existing ...
If Amazon Card does not offer WC and if you cannot connect with EWC, then until this connection issue is resolved your options for setting up this card and managing it in Quicken are: Set up your Amazon Card as a manual account and manually enter the transactions. You can set up EWC later after the connection issue is resolved.
(Note that I have Quicken Windows subscription, fully updated): I was able to re-activate automatic downloads for my Synchrony Amazon store card by following these steps. ---- 1. While in your Amazon Store Card account, go to the settings turn wheel in the upper right hand corner and select "Edit Account Details.
I would kindly request you to follow the steps below and try it first. 1) From the Activity drop down menu, click on Activity. 2) Go to the bottom right of the page and click on Export. 3) Select the type of format that you wish to use. 4) Choose Quicken/Quicken Books. 5) Click Save.
I select that option, login, link to my existing account, and it sets it up as an Express Web Connect (as before). There is no other Amazon account option. The generic Synchrony bank credit card profile didn't work. So I'm reconnected back to Synchrony, back to where I started with Express Web Connect, but missing transactions.
Also, please confirm which Amazon credit card you are trying to add. It is my understanding that the Amazon.com Store Card and the Amazon Prime (Visa Signature?) are two different cards that are issued by two different companies...the Store Card is issued by Synchrony and the Prime card is issued by Chase.
It is the bank's or biller's contractual obligation to notify their Quicken download service provider, Intuit, of any changes to their websites and download functions in a timely manner before the change is implemented. Intuit needs a sufficient amount of lead time to review, change and test their programs, to adapt to the changes the bank makes.
I can no longer manually import downloaded transactions (.qfx file) into Quicken from my Amazon Store card account (Synchrony Bank). For the last 1.5 years or so, since Synchrony stopped allowing downloads from within Quicken, I have been downloading transaction and importing via the .qfx downloaded file.
I would recommend trying both, however "Amazon.com Store Card - Synchrony is likely the correct one to use. When you select one, it has a blue link that takes you to the site so you can verify it's the same website you use to sign in and make sure your login works there. Please let me know if this helps!
The Amazon card is a Synchrony card. One notice I got from JC Penney (another Synchrony card) a couple of weeks ago is that Synchrony is consolidating many of their cards into a single website which means they will likely be making the types of data being downloaded common among all the cards. Maybe that is what has happened with your cards.