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Redeem an Xbox code or gift card on a new game, Game Pass subscription, or other downloadable content. Sign in with your account to redeem your code.
Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.
Learn how to redeem a Microsoft/Xbox gift card or other code on your mobile device, Windows device, or Xbox console.
Make sure that you’re redeeming on an account without an active Xbox Game Pass subscription. Accounts with an active subscription can’t redeem these trial codes.
I am trying to redeem a code for Xbox Game Pass for PC that I got from the Geforce Experience App and when i try to redeem it (even after going to the website that Nvidia suggests on the redemption instructions) I get this error.
Have you tried checking the code for additional instructions? In the meantime you can click on the following link Microsoft account | Redeem your code or gift card to try redeeming in a web browser or using another device to see if the same thing happens.
Maximum 36 months of redeemed Xbox Game Pass Ultimate per account at a time, including any converted time from Xbox Game Pass Core and/or Xbox Game Pass (for PC or console). Game titles and number vary over time and by country.