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In addition to contacting Quicken Support, please also open Quicken and go to the Help menu > Report a Problem option. In the window that opens, enter Ally Bank 105 error, Attn: Sarah, select all of the listed log files and when ready click "Send to Quicken". Once sent, please just reply here to let me know.
Click Yes again, if necessary, to confirm your choice. Repeat these steps to deactivate all accounts at this same bank. Go to Tools>Add Account. Follow the on-screen prompts to reconnect your account (s). Make sure to carefully link your account (s) to the correct nickname in Quicken. I was unable to update my accounts in Quicken with Ally Bank.
But if the information on the Ally website is accurate it seems Quicken needs to make Direct Connect available for Ally bank. Screen Shot 2021-07-13 at 1.31.46 PM.png 35K Screen Shot 2021-07-13 at 1.41.44 PM.png 72.2K
Now when I click on update Ally Bank, it takes me to the Ally Bank website. From there I would need to individually download/update each account individually. Quicken no longer updates the Ally Bank accounts automatically. My account is set to web connect. There is a statement on the update page that says there is a new connection method.
1.1K Product Ideas. 46.5K Quicken Classic for Windows. 14.5K Quicken Classic for Mac. 945 Quicken Mobile. 727 Quicken on the Web. 20 The Community Meetup Newsletter. This discussion was created from comments split from: Anyone else having download issues with Ally?.
February 2023 edited May 2023. Ally worked fine connecting EWC forever. This afternoon asked for a 2FA authorization code and sends to my phone. I enter, OSU completes and Ally (2 accounts) show CC-508. Says a popup or message must be dealt with at the Ally website. There is nothing.
However, we request that you please navigate to Help > Report a problem within your Quicken program and submit a problem report with log files and screenshots attached in order to contribute to the investigation. It would also aid the investigation to include a sanitized file when submitting the problem report.
I log in on the web site - it works OK. No messages or notification at Web site. I then resync. It asks for SMS verification code. I enter the code (several times yesterday and today) If fails. I just disconnected and re-added the account. I get request for SMS. I enter the SMS code, Now Care Code: FDP-108 -Ally Bank denying access to account.
Quicken will log you out and take you back to the login screen. Before logging in, close Quicken and leave it closed for at least 5 seconds. Re-open Quicken. When it finishes loading, it will take you to the login screen. Log in to Quicken. Once you are logged back into Quicken, reconnect the accounts by going to Tools>Add Account. Search for ...
A CSR told me that they had a system problem. Today I could change my Ally password and log in. I tried to update the info in Quicken and Quicken had a text sent to my phone which is a landline so I cannot now use Quicken with Ally Bank. This seems to be a problem with Quicken. When Ally needs to send a code there is an option for voice or text.