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  2. Wired Speed Test: It’s best to test your speed first using a wired device, such as a computer connected to the modem with a Cat 5e or higher Ethernet cable (It should be labeled on your cable.) If it's not possible to test your speed with a wired connection, there are several apps you can download to test your speed over a wireless connection.

  3. Upload Speed is too low - Spectrum Community

    community.spectrum.net/discussion/174828/upload-speed-is-too-low

    Upload Speed is too low. I'm experiencing significant issues with my internet connection. I subscribed to a 1Gb plan, but my upload speed is only delivering 10Mb. A few days ago, it was reaching 30Mb, which is still far below what I should be getting. This is severely impacting my ability to create and stream gaming content.

  4. Why is my 1Gig service not giving me 1 Gig? - Spectrum Community

    community.spectrum.net/discussion/173893/why-is-my-1gig-service-not-giving-me...

    March 15 edited March 15. To be fair, the Spectrum site's speedtest was always a bit off for me. The newer design is a lot closer to real world results, but stil lags by 10% or more at times. Even the ookla tool in use at speedtest.net can often give a better result than at Spectrum's site. I find using ookla's command line based tool is more ...

  5. Upload speed issues - Spectrum Community

    community.spectrum.net/discussion/173657/upload-speed-issues

    I was able to run a speed test on your modem and got 40 Mb/s upload, but I understand the issue is intermittent which can make it hard to narrow down the cause of the issue and to know if any one repair resolved the problem. Please use the Spectrum Speedtest or Speedtest.net rather than Testmy. Make sure to test using a device connected with an ...

  6. How do I run an internet speed test — Spectrum Community

    community.spectrum.net/discussion/175217/how-do-i-run-an-internet-speed-test

    Good evening @Tophill173 and Welcome to our Community Forums. Thank you for reaching out to us about running a speeds test. If possible, from a lap top or computer please visit speed test and follow the directions to complete the speed test. Please let us know if you have any other questions.

  7. 1gig Symmetrical Isn't - Spectrum Community

    community.spectrum.net/discussion/175055/1gig-symmetrical-isnt

    A week ago I signed up for Spectrum 1 gig symmetrical service. Modem arrived Tuesday afternoon. Connected modem to my Wi-Fi router rebooted both units and I was pleasantly surprised with better than 1,000 Mbps up and down speeds. Speeds were a bit variable until Friday when The upload speed will barely break 100Mbps on a lucky speed test.

  8. Recommended Power-up Sequence Results in Internet Speed...

    community.spectrum.net/discussion/174078/recommended-power-up-sequence-results...

    1) The modem's top LED Ethernet status light will indicate the Device is Connected at greater than 100 Mbps. 2) The router Internet Port statistics page indicates the WAN Port status is 1000M/Full. 3) And, more importantly, an internet speed test (using wired connection) indicates more than 100 Mbps. In my case, the internet speed doubles.

  9. Internet Tips, Resources and FAQs — Spectrum Community

    community.spectrum.net/categories/internet-tips-resources-

    Internet and WiFi Speeds Troubleshooting. We put together this post to outline troubleshooting steps to resolve internet issues including int…. Announcement Closed James_M 65.9K views 0 comments Started by James_M February 2021. Authorized Modems to Use on the Spectrum Network. Here is a list of modems authorized for use.

  10. Maximizing Your Internet and WiFi Speeds - Spectrum Community

    community.spectrum.net/discussion/167960/maximizing-your-internet-and-wifi-speeds

    Internet speed refers to the rate of transferring data and is measured in megabits per second (Mbps). One Mbps is one-eighth of a byte, which means that to download a 1 Megabyte (MB) file, such as a photo or small audio file, with 1 Mbps of internet speed, it would take 8 seconds. The average customer, who has an Internet speed of 100 Mbps ...

  11. Is 300ms loaded ping acceptable for fiber? - Spectrum Community

    community.spectrum.net/discussion/173882/is-300ms-loaded-ping-acceptable-for-fiber

    Hello everyone, I am a new customer who just got gigabit fiber with Spectrum and have done a few speed tests and have noticed the pings seem high for fiber? 300 loaded seems high to me when I see videos of other people with fiber with a ping of 1 and 8ms loaded. Screenshot_20240313-181923.png. Uploaded Mar 14, 2024 146.26 KB.