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  2. Troubleshooting AOL Desktop Gold - AOL Help

    help.aol.com/articles/aol-desktop-troubleshooting

    Desktop Gold shortcut icon is missing. If AOL Desktop Gold shortcut icon is missing, try the solutions listed below. • Right click the AOL Desktop Tray Launcher icon in the System tray. • Open AOL Desktop Gold. if you are having trouble opening it, click Start on the windows toolbar. • Double click on the AOL Desktop application file.

  3. Download, install, or uninstall AOL Desktop Gold - AOL Help

    help.aol.com/articles/aol-desktop-downloading...

    1. Search your inbox for the subject line 'Get Started with AOL Desktop Gold'. 2. Open the email. 3. Click Download AOL Desktop Gold or Update Now. 4. Navigate to your Downloads folder and click Save. 5. Follow the installation steps listed below.

  4. About error message 'We have found a virus on your attachment ...

    help.aol.com/articles/message-we-have-found-a...

    You may receive the message "We have found a virus on your attachment...Send your email again...ML0021" because the AOL email virus scan detected a virus on the file you’re attempting to send as an attachment. Once a file has been rejected by the AOL email service as containing a virus, it can’t be sent even if the virus is cleaned by a ...

  5. McAfee VirusScan - Wikipedia

    en.wikipedia.org/wiki/McAfee_VirusScan

    McAfee VirusScan. McAfee VirusScan is an antivirus software created and maintained by McAfee (formerly known as Intel Security, and Network Associates prior to that). Originally marketed as a standalone product, it has been bundled with McAfee LiveSafe, McAfee AntiVirus Plus, [ 1] McAfee Total Protection and McAfee Gamer Security since 2010.

  6. Norton Utilities - Wikipedia

    en.wikipedia.org/wiki/Norton_Utilities

    Norton Utilities is a utility software suite designed to help analyze, configure, optimize and maintain a computer. The latest version of the original series of Norton Utilities is Norton Utilities 16 for Windows XP/Vista/7/8 was released 26 October 2012. Peter Norton published the first version for DOS, The Norton Utilities, Release 1, in 1982.

  7. EICAR test file - Wikipedia

    en.wikipedia.org/wiki/EICAR_test_file

    The EICAR Anti-Virus Test File[ 1] or EICAR test file is a computer file that was developed by the European Institute for Computer Antivirus Research (EICAR) and Computer Antivirus Research Organization (CARO) to test the response of computer antivirus (AV) programs. [ 2] Instead of using real malware, which could cause real damage, this test ...

  8. Recognize a hacked AOL Mail account - AOL Help

    help.aol.com/articles/recognize-a-hacked-aol...

    If you think your account has been compromised, follow the steps listed below to secure it. 1. Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if they were changed. 4. Ensure you have antivirus software installed and updated.

  9. Antivirus software - Wikipedia

    en.wikipedia.org/wiki/Antivirus_software

    Antivirus software (abbreviated to AV software ), also known as anti-malware, is a computer program used to prevent, detect, and remove malware . Antivirus software was originally developed to detect and remove computer viruses, hence the name. However, with the proliferation of other malware, antivirus software started to protect against other ...

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