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If you cannot use our website, please call our National 800 Number or your local Social Security office. We can often help by phone and save you a trip to an office. Offices are busiest Mondays, the morning after a Federal holiday, and the first week of the month.
We are unable to match the ZIP code you entered: . Please check the number and make sure it is correct. If the Post Office recently gave your area a new ZIP code, it may not be on our records yet. In that case, use the prior ZIP code for your current address.
If you cannot use our website, please call our National 800 Number or your local Social Security office. We can often help by phone and save you a trip to an office. Offices are busiest Mondays, the morning after a Federal holiday, and the first week of the month.
The Social Security Administration (SSA) website contains links to certain websites that are not affiliated with the United States government. These may include State and Local government agencies, international agencies, and private entities.
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As MSSICS is extended to include posteligibility SSI actions, be ever more careful to check to see if the prefilled ZIP code or the previous State and county code accurately reflect the SSI individual's State and county of residence.
If you need immediate assistance: You may call us Monday through Friday: 8:00AM - 7:00PM at: 1-800-772-1213. If you are deaf or hard-of-hearing, call our toll-free TTY number:
Use your knowledge of your service area to overkey the prefilled State and county code when appropriate. NOTE: The Modernized Supplemental Security Income Claims System ( MSSICS ) will prefill a State and county code based on the residence ZIP code.
The Delivery Address Line and Last Line of Address on mail are validated by the ZIP +4 software. A standardized address contains the correct city name, state and ZIP code. All suffixes, directionals, and abbreviations are correct.
Many of our services are now available online, like applying for Social Security benefits, requesting a replacement Social Security card, getting your Social Security Statement, and benefit verification letter. You can also look for answers to your questions on our Frequently Asked Questions page.