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  2. Central Washington University - Wikipedia

    en.wikipedia.org/wiki/Central_Washington_University

    Central Washington University. / 47.002; -120.540. Central Washington University ( CWU) is a public university in Ellensburg, Washington. Founded in 1891, the university consists of four divisions: the President's Division, Business and Financial Affairs, Operations, and Academic and Student Life (ASL). Within ASL are four colleges: the College ...

  3. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives. User refers to the actual user of the service ...

  4. Communication Workers Union (South Africa) - Wikipedia

    en.wikipedia.org/wiki/Communication_Workers...

    The Communication Workers Union (CWU) is a trade union representing ICT and postal workers in South Africa. The union was founded in May 1996, when the Post and Telecommunication Workers' Association (POTWA) merged with two small staff associations: the Post Office Employees' Association, and the South African Post Telecommunication Employees ...

  5. Help desk software - Wikipedia

    en.wikipedia.org/wiki/Help_desk_software

    Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1] Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management , and the two terms are sometimes used ...

  6. KCWU - Wikipedia

    en.wikipedia.org/wiki/KCWU

    KCWU. KCWU (formerly KCAT ), also known as 88.1 The 'Burg, is the college radio station for Central Washington University based out of Ellensburg, Washington. The history of The 'Burg starts back in 1958 when small broadcast facility, KCAT, started broadcasting on 880 AM. The 'Burg, now KCWU, has expanded its broadcast facility.

  7. Communication Workers Union (Ireland) - Wikipedia

    en.wikipedia.org/wiki/Communication_Workers...

    Website. www .cwu .ie. The Communication Workers Union is a trade union in Ireland . The union was founded in 1922 as the Irish Post Office Engineering Union, splitting from the British Post Office Engineering Union following the establishment of the Irish Free State. The following year, it merged with the Irish Postal Union and the Irish ...

  8. Communications Workers of America - Wikipedia

    en.wikipedia.org/wiki/Communications_Workers_of...

    The Communications Workers of America ( CWA) is the largest communications and media labor union in the United States, representing about 700,000 members in both the private and public sectors (also in Canada and Puerto Rico ). [1] [2] The union has 27 locals in Canada via CWA-SCA Canada (French: Syndicat des communications d'Amérique ...

  9. Help desk - Wikipedia

    en.wikipedia.org/wiki/Help_desk

    v. t. e. A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user issues ...