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  2. Credit agreements in South Africa - Wikipedia

    en.wikipedia.org/wiki/Credit_agreements_in_South...

    Credit facility. A credit facility is an agreement in terms of which a credit provider supplies goods or services, or pays an amount to the consumer. The consumer's obligation to pay the price or repay the money is deferred, in exchange for which the consumer pays interest and fees. Examples of a credit facility are credit advanced.

  3. Ombudsman - Wikipedia

    en.wikipedia.org/wiki/Ombudsman

    Sign in Banjul, capital of The Gambia, giving directions to the ombudsman's office. An ombudsman (/ ˈ ɒ m b ʊ d z m ən / OM-buudz-mən, also US: /-b ə d z-,-b ʌ d z-/-⁠bədz-, -⁠budz-[1] [2] [3]), ombud, ombuds, bud, ombudswoman, ombudsperson, or public advocate [citation needed] is a government employee who investigates and tries to resolve complaints, usually through ...

  4. Financial Services Board (South Africa) - Wikipedia

    en.wikipedia.org/wiki/Financial_Services_Board...

    The Financial Services Board ( FSB) was the government of South Africa 's financial regulatory agency responsible for the non-banking financial services industry in South Africa from 1990 to 2018. On 1 April 2018, its responsibilities were split into two new agencies the Financial Sector Conduct Authority (FSCA) for conduct regulation and the ...

  5. Financial Ombudsman Service - Wikipedia

    en.wikipedia.org/wiki/Financial_Ombudsman_Service

    The Financial Ombudsman Service is an ombudsman in the United Kingdom.It was established in 2000, and given statutory powers in 2001 by the Financial Services and Markets Act 2000, to help settle disputes between consumers and UK-based businesses providing financial services, such as banks, building societies, insurance companies, investment firms, financial advisers and finance companies.

  6. Fiduciary Institute of Southern Africa - Wikipedia

    en.wikipedia.org/wiki/Fiduciary_Institute_of...

    Key people. Eben Nel, Chairperson (2023); Louis van Vuren (CEO) Members. 700+. Website. www.fisa.net.za. The Fiduciary Institute of Southern Africa (FISA) is a non-profit professional organisation. It represents fiduciary practitioners and sets high minimum standards for the industry . [1] [2]

  7. Public Protector - Wikipedia

    en.wikipedia.org/wiki/Public_Protector

    The Public Protector receives its mandate from the Public Protector Act of 1994. The Public Protector is one of six State Institutions Supporting Democracy in South Africa. These institutions are independent of the government, subject only to South Africa's Constitution and the law, and report annually to Parliament .

  8. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    The Complaint tablet to Ea-nāṣir may be the oldest known written customer complaint. [1] A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a ...

  9. Alternative dispute resolution - Wikipedia

    en.wikipedia.org/wiki/Alternative_dispute_resolution

    An organizational ombudsman works within the institution to look into complaints independently and impartially. [27] Calling an organizational ombudsman is always voluntary; according to the International Ombudsman Association Standards of Practice, no one can be compelled to use an ombudsman office. Organizational ombudsman offices refer ...