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Re: U.K. Etsy phone number. byfolkowl. Etsy Seller. 05-12-202003:21 PM. thank you, it is for a friend who is having problems setting up her shop. I fear from looking through the forums, that phone support is not available currently. I will get her to try the number though! 0 Likes.
It's probably in "info & appearance". 12-17-2020 12:21 PM. Hi, Unfortunately I still can't find it.. I very vaguely remember having to add it while opening my shop. In the dispatch email, the number is shown right under my username. 12-17-2020 12:18 PM.
It's an unfortunate change, from "optional phone number" to mandatory. I have had 2 parcels delayed in the past week, held for 4 and 5 days, because of "missing information" -- which was the customer's phone number, of all things!! Not knowing how to get around it, I will have to see how it affects sales.
One of them that showed the phone number at the end says it's available 7am-10pm EST. The online chat is available 24/7. 02-19-2020 12:54 AM. Thank you! I will try at an earlier time. 02-19-2020 12:52 AM. I have 2 numbers, they both said unable to reach them. 1-844-659-3879 and 1-844- 387-9910.
These days the buyer phone number is mandatory for international shipping. I have to message everyone asking for their contact number. Most people don't reply because they probably fail to check their messages. Is there any way Etsy can make buyer phone numbers mandatory while placing the order. Any...
Re: Phone Number Needed for International Shipments. 05-28-202010:52 AM. They don't phone, they put a sticker on, if it's damaged, if it's lost, it's lost, there is no phone number on the parcel, as there is no parcel, and Royal mail don't have a way of entering phone numbers.
Tried contacting Etsy via emails, phone call back requests, etc. Having issues with a buyer in France who sent package back to me, demanding a refund, saying that "there was a small chip" to 1 of the 2 plates bought, (chip was very clearly stated on listing + pics), package just arrived today with a broken plate, and now, I don't know really ...
While unusual, not everyone has a phone number! In most cases I use my own number. Even with regular Etsy shipping labels it will add my number because generally buyers won't leave a number. It's also legally not a requirement. Many also don't feel comfortable using their own number and will enter 555-555-5555.
Contact phone number on Etsy Shipping Labels by GlassSlippersCC. Etsy Seller 06-30-2018 05:54 AM.
I think @VintageClothingbyBGV is referring to when they are on the phone or live chat with Etsy support and the support person asks them for identification info to verify they are talking to the account holder. They often ask for the email address associated with the account, the last 4 of the taxpayer ID info, last 4 of cc on file for billing ...