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Check your prescription status, transfer a prescription, manage refills, chat with a pharmacist, and more. Save time and money with Walgreens Pharmacy.
Live Chat". Agents are available from 7 A.M. - 1 A.M. EST. NOTE: If you do not see the "Need Help? Live Chat" button and it is between 7 A.M. - 1 A.M. EST, all agents are busy. Wait briefly, then refresh the page. You do not need to be logged in to your Walgreens account to chat.
Select the category to contact Walgreens and we'll answer comments or questions you may have about our products or services. For specific questions about your in-store pharmacy or photo order, please contact your Walgreens store directly.
If you have questions about your care, please log in to your Walgreens Virtual Healthcare account and send us a chat message or call us at 866-740-7721.
Your go-to for Pharmacy, Health & Wellness and Photo products. Refill prescriptions online, order items for delivery or store pickup, and create Photo Gifts. Clip your mystery deal!
Sign up by texting "Join Rx" to 21525 to select how you'd like to receive your eligible prescriptions, including in-store or delivery options. You can also select Same Day Rx Delivery when ordering your next eligible prescription refill through the Walgreens App or Walgreens.com.
We're here to help! Use any of our Customer Service Resources to answer your question, give us feedback, or learn more about Walgreens!
Create a new account. FAQs. Need help?
Your Walgreens account gives you access to time-saving tools 24/7 Pharmacy Chat available on our app Same Day Rx Delivery brings prescriptions to you. 7 days a week
To order a prescription of a Schedule II Controlled Substance at your local Walgreens pharmacy, the original prescription must be presented at the pharmacy. We're sorry, but Walgreens.com cannot process online orders of Schedule II Controlled Substances for in-store pickup - your prescription must be presented in-store.