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Visit the Amazon Customer Service site to find answers to common problems, use online chat, or call customer service phone number at 1-888-280-4331 for support.
How to contact Amazon Customer Service: Visit Customer Service on the top navigation bar. Select the option that addresses your question. Follow the prompts on the screen.
Change Your Account Settings. You can update your name, email address,phone number, password, or other account information. To change your account settings: In Your Account, go to Login and Security. Next to the account information you'd like to update, select Edit. Follow the on-screen instructions and select Save Changes.
Sites offering Amazon Pay ship their own orders to you. Also, you can enable Alexa Delivery Notifications through participating merchants to get package tracking alerts. If you think there may be a problem with your order, contact the site or organization to address the problem.
Get games, a Twitch channel subscription, and more gaming benefits every month. Save on prescriptions at 60,000 pharmacies, including Walgreens, CVS, and Amazon Pharmacy. Enjoy hundreds of new books, magazines, and more each month. Try on fashion items before you buy, and only pay for what you keep.
Customer Service for Financial Institutions. You can find contact information for Synchrony Bank and Chase bank. Card.
Manage Your Prime Membership. Sign Up for the Amazon Prime Free Trial. Pause Your Amazon Prime Membership. End Your Amazon Prime Membership. Share Your Amazon Prime Benefits. Use Buy Now with Amazon Prime.
Mobile phone number accounts are linked to a mobile phone number instead of an email address. After creating your account, you must use your mobile phone number to sign in on all platform types.
Contact an Amazon Pay merchant. Spot phishing emails and internet scams. Cancel an Amazon Pay subscription or recurring payment. Open an Amazon Pay A-to-z Guarantee claim. Get answers about your order on the Amazon website. Get info about an Amazon.com credit card.
Contact the seller directly for assistance if you are having problems tracking your package. Go to Contact a Third-Party Seller for more information. Was this information helpful?