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How can we assist you? Based on your issue, we’ll recommend the best options to get in touch with us.
Use the Shutterfly Assistant in the bottom right hand corner to check order status, change an order, or assist with a problem. Orders Find information on payment options, viewing order history, refunds, and more.
At Shutterfly, your satisfaction is our number one concern. If for any reason you are not satisfied with your order, please contact us so we can make it right. Visit our Contact Shutterfly page to engage with a member of our Customer Success team so we can review the issue or send you the information needed to return your order.
Contact Costco Customer Service at costcoservices@costco.com or 1-800-955-2292, including name, Costco Photo Center email, current email, phone number, and Costco Member ID number. Costco Canada FAQs Shutterfly now provides a dedicated Canada website for residents.
You can also reach Shutterfly via their contact phone number: 888-225-7159 Additionally, additional information can be found on Shutterfly's customer service page . Note that Shutterfly supports live chat .
Ensure the credit card number (if previously saved to the Shutterfly account) is also checked and any necessary changes are made to prevent this issue with future orders. See Order Failed Help for more information.
For questions or additional assistance, please contact Shutterfly Customer Success' specially trained team of representatives via email at makemybook@cs.shutterfly.com or by phone at (877) 846-5515. Please note: Shutterfly's Make My Book Design Team is unable to receive contacts, but Shutterfly's specially trained representatives can assist ...
Let Shutterfly help get your contact list imported into your Shutterfly account, making it easier to have addresses ready to ship to. Address Book Management Find the steps to add and organize friends and family members' contact information to easily mail cards or personalized gifts.
For assistance with cancellations or related questions, please contact Customer Success. Orders for in-store pickup, prepaid plans, video plans, and Gift Certificates are unable to be cancelled. Steps to Cancel an Order. There are two ways to cancel a Shutterfly order within the first 30 minuets of placing the order.
Shutterfly uses feedback to help make creations, shopping, and Customer Success experiences better. Any feedback is appreciated about the Shutterfly site, products, and Customer Success Team. Feedback can also be taken over the phone or by chat by passing the information along to the Customer Success agent and to ensure any ideas and comments ...