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How to contact Cash App Support representative directly through your app, or our phone line at 1-800-969-1940.
Get help using the Cash App and learn how to send and receive money without a problem using our support.
Cash App
You may also reach Cash App's support team at 1 (800) 969-1940. Q: Is it safe to send money to people I don't know? A: Only send payments to people who you trust. Cash App to Cash App payments are instant and usually can’t be canceled. To be sure, check your activity feed to see if the payment receipt is displaying a cancel option.
Follow these steps to refund a payment in your Cash App. Learn how long it takes for payments to refunded and why they can be cancelled.
You can also call us at 1-800-969-1940, please note (1) this is the only phone number customers can call for Cash App support, and (2) a Cash App representative will never ask you for your password, PIN, or full debit card number.
b. Call us at 1-800-969-1940. Please note (1) this is the only phone number customers can call for Cash App support, and (2) a Cash App representative will never ask you for your password, PIN, social security number or full debit card number.
If your account is locked, you will receive a notification within 24 - 48 hours confirming we completed an investigation and unlocked your account. After you receive the notification, you will be able to log in and resume using your account.
To file a dispute for a Cash App Card transaction in-app: Go to the Activity tab on your Cash App home screen; Select the transaction in question and select the three dots (…) in the top right corner of the screen; Select Need Help & Cash App Support; Select Dispute this Transaction
To activate your Cash App Card using the QR code: Go to the Card tab on your Cash App home screen; Select the green Activate button; Select OK when your Cash App asks for permission to use your camera; Scan the QR code; If you no longer have the QR Code: Go to the Card tab; Select the green Activate button; Select Activate without QR code